Crisis Commsuite’s principal purpose is to ease the free flow of communication between multiple teams and multiple locations. Using a real time communications platform ensures that all personnel involved in the crisis have access to the same information at the same time.

Real time communication in a secure environment provides a simple approach to ensuring key team members have access to up to date, clear information on which to base their business recovery and decision making process, with all information passing between the browser and server being encrypted.

Access to vital information is available the second you log on to Crisis Commsuite. Historical information, files and graphics can quickly be reviewed and understood. Implementing Crisis Commsuite as your Crisis Management platform can eliminate repetitive calls to the Crisis Management team asking for situation updates and progress reports.

Chat windows can be secured to only allow single Crisis Management teams access to their own chat area. This ensures recovery teams only see information that is relevant to their recovery process. Crisis Team leaders can be allowed to view multiple chat windows, enabling them to converse with dependent recovery teams.

All information within the chat areas is logged and time stamped together with the name of the person that entered the message. Inbuilt diary functions allow post incident review, together with a filtering capability to help understand how individual teams or personnel managed the recovery process. The ability to review and filter makes Crisis Commsuite and invaluable Crisis Management testing tool.

Pre-defined incident escalation path >