I have been actively involved with Business Continuity for 17 years.
During that time, I have seen more and more organisations try to
develop plans to protect themselves from the consequences of
unexpected events. At different times, in different countries and in
different industries the name for that type of plan varies widely.
When I started, people talked about Disaster Planning that then lead
to Crisis Management, Disaster Recovery, Emergency Preparedness,
Contingency and finally Business Continuity.
Regardless of what they are called, many organisations are now
asking if these plans are really effective. Senior management
want to know:
-Will they work in a real disaster?
-Do they properly reflect business priorities?
-Are they cost effective?
-Do they represent industry Good Practice?
-How can we compare ourselves against similar sized businesses?
In order to address these questions, many organisations are
turning to a tried and tested formula - that of audit.
However, an audit without a formal standard of measurement is
pointless. That standard can be set internally (corporate
directives) or externally (regulatory directives). Alternatively
they can be developed from good practices guidelines such as
those emanating from the BCI, FSA and the BSI.
The recent publication of the British Standards Institute
Publicly Available Specification (PAS56) for BCM should help in
providing an independent basis for both auditing BCM processes
and ultimately create a benchmark that any organisation can use
as a measure.
The next question that will emerge is who is qualified to be a
BCM Auditor and in this context the growth of the true BCM
professional is key. Industry bodies in the UK and the US are in
complete agreement about the need for all BCM practitioners to
become certified professionals. Professional certification
provides the credentials to help BCM specialists achieve their
career goals. Certifying organisations evaluate candidates and
ensure they can demonstrate knowledge of the subject matter,
often through written or oral examinations, completion of case
studies, or completion of a directed research thesis that
provides a significant contribution to the profession.
Whether the organisation is hiring a professional to establish
a business continuity management program, or appointing an
auditor to review and evaluate their existing programmes, they
must have confidence that the person is competent. Certification
through an established organisation like the BCI provides that
confidence.
There is, however, a downside to this position. Most BCM
industry insiders are concerned that Business Continuity does
not go down the "tick-box" mentality route. It is often claimed
that over prescribed approaches like ISO 9000 Quality Standard
do more harm than good in promoting the subject they claim to
support. The BSI PAS56 has been put together by experienced
practical professionals rather than academics, so I am
optimistic we can increase our professional standards without
losing the ingenuity and imagination that makes BCM so
interesting to be involved with.
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